Treatment Warranties
Work we stand behind — in writing, not in conversation.
The question every cross-border patient should ask is not what a treatment costs. It is what happens if something feels wrong after you are back home. A clinic that plans to stand behind its work has no trouble putting that in writing — and this one puts it in writing.
Treatment performed here is backed by a written warranty. The exact terms for your case — what is covered, and for how long — are set out with your written treatment plan, before anything begins, so you approve both at the same time. Contact us for the full terms that would apply to your treatment.
Just as important is what surrounds the paper: your imaging and records stay on file, you leave with a direct line to the clinic, and follow-up is planned around your crossings — not around our convenience.
How our warranty works
In writing, before treatment begins
The warranty terms that apply to your case are part of the written plan you approve before any work starts. Nothing about it is left to a verbal promise.
Registered to your case
Your imaging, models and clinical records stay on file. If a question ever comes up, the evidence of what was done — and how — is already here.
Honored across the border
You keep a direct line to the clinic after you go home. Many concerns are resolved remotely with photos; when you need to be seen, the visit is scheduled around your crossing.
What exactly does the warranty cover?
That depends on the treatment, which is precisely why we put it in writing instead of in a slogan. A blanket promise printed on a website is marketing; terms attached to your written treatment plan are a commitment. Ask us for the full terms for the treatment you are considering — you will have them in hand before you commit to anything.
What if something feels wrong after I am home?
Call or message the clinic directly — the line you used to book is the same one that answers afterwards. Many post-treatment questions are resolved remotely with photographs and a conversation with the specialist who treated you. If you need to be seen, we schedule the visit around your crossing and your calendar. What we do not do is disappear after the invoice.
What patients say
“From the moment I first reached out by email, my experience with Makeover Dental Studio has exceeded every expectation. The clinic itself is state-of-the-art, but what truly sets it apart is the incredible team behind it.”
“I went in there as a walk in and came out a happy customer. Great service and beautiful facility.”
“Very pleased and impressed with the professional service and attention given at this clinic. All of the staff is very attentive. Dr. Erika answered all my questions and concerns, she explained in detail the whole process of my braces…”
“Thank you so much for saving the day. I don’t remember the last time I had such a painful toothache. My wisdom teeth were definitely not helping. Thank you for taking me in last second…”
Quoted exactly as written. All 479 reviews on Google →
Frequently asked
What patients ask before they book. If yours is not here, the fastest answer is a call.
- Your case planned in 3D before treatment begins
- A treatment plan written in English
- A direct line to the clinic once you are home
Terms vary by treatment, which is why they are stated per case rather than as one blanket claim. Your written plan states exactly what applies to yours.
Nothing out of the ordinary. The only requirement to protect your investment is maintaining standard, healthy oral care. This means committing to your daily brushing and flossing routine at home, and returning to the clinic for your professional cleanings and routine checkups at the specific intervals outlined in your treatment plan. Just like natural teeth, custom dentistry requires a clean environment to remain stable and successful for a lifetime.
Our warranty is designed to give you comprehensive protection. It covers both the high-grade dental materials utilized (such as our pure porcelain restorations or zirconia) and the structural clinical execution of the treatment. If any structural issue arises within your warranty period under normal, healthy usage, our team will repair or replace the restoration at zero additional cost to you. We stand entirely behind the quality of our work.
You will never be left unprotected. While the exact solution depends entirely on evaluating the underlying support structure of your tooth, we believe that once you choose us, you become a lifelong patient. If any issue arises after your warranty expires—or even if an accidental injury happens—we will always offer preferred loyalty pricing to replace or repair your prosthesis. Because the original work was meticulously designed, mapped, and documented by our team, we can swiftly restore your smile at a fraction of the cost. Your peace of mind is an ongoing commitment for us.
Explore other treatments
Get the warranty terms before you commit.
We would rather hand you the terms on paper than ask you to take our word for it. Ask for them — it is the fastest way to see how a clinic thinks about its own work.
Mon-Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm
Request your consultation
Tell us which treatment you are considering and we will include the written warranty terms that apply to it along with your estimate — both in English, both before you decide.
US: +1 (619) 202-0423
MX: +52 (664) 634-2023
makeoverdentalstudio@outlook.com
Frida Kahlo 10410, Torre Quatro, 1st floor, office 106
Zona Urbana Rio, Tijuana, B.C. 22010
Mon-Fri 9:00am – 6:00pm | Sat 9:00am – 4:00pm
